Issue link: https://axway.uberflip.com/i/977391
Analytics for Payments For immediate payments, the smart money is on data-driven decisions. axway.com FinTechs (and innovative banks that think like FinTechs) have raised the bar for customer expectations — and there is no turning back the clock. To ensure a great experience for immediate payments, you need to take immediate action. Because the last thing you want is to be trending on Twitter for all the wrong reasons. Axway's Analytics for Payments tunes massive amounts of data for real-time insights, transforming traditional business operations into digital operations that can support immediate payments and prevent the costs and reputational damage that happen when things go wrong. See, understand and address issues in real time to deliver a flawless customer experience. Analytics for Payments is powered by Axway Decision Insight, an operational intelligence solution that constantly monitors the immediate payments environment and triggers alerts when an abnormal situation is detected. Dashboards put the current situation into context to empower payment operations teams to make informed decisions, take immediate corrective action, and communicate clearly and thoroughly about the issue. Axway customers who use Decision Insight to monitor immediate payments activity in real time report results like: SOLUTION BRIEF Immediate means now. "Fix-on-failure" is not enough. Immediate payments accelerate the speed of business transactions and decisions, leaving no time for error. Ever-increasing volumes, regulations and customer expectations are putting payments operation teams under immense pressure to proactively identify and address emerging issues before they can have a negative impact. To evolve from "fix-on-failure" to fast, proactive action, banks need to replace IT-centric monitoring and manual investigations with a reliable, real-time view of overall performance from a business perspective. +5 50% fewer incidents raised by customers 95% faster detection of alert conditions 80% improvement in issue-resolution times