Financial services - BR

axway.com 3 A global player in the securities industry A business with follow-the-sun capabilities BNP Paribas Securities Services, a wholly owned subsidiary of the BNP Paribas Group, is a leading global custodian and securities services provider with a local presence in 34 countries across five continents and a global custody network covering over 100 markets. With USD 1,862 billion in assets under administration and USD 9,046 billion 1 in assets under custody, BNP Paribas Securities Services protects and secures assets for all players in the investment cycle while offering follow-the-sun services to businesses in any time zone. A time-sensitive business Where quality of service is a must In its role as a securities services provider for institutional clients, BNP Paribas Securities Services must maintain an exceptionally high quality of service in an extremely time-sensitive business, in which many processes are associated with absolute cut-off times. With large volumes of high- value information transiting its systems, even the slightest delay or error can have a major financial impact on the firm and a serious impact on its corporate image. To enable the firm to anticipate and react to events that could put its business at risk, BNP Paribas Securities Services needed a powerful operational intelligence (OI) solution to monitor key business processes and enable the firm to meet its service level agreements (SLAs). The OI solution needed to: • Integrate key data from multiple, heterogeneous systems • Provide a centralized view of business processes in real time • Identify the processes that are at greatest risk • Establish relevant controls over those processes • Issue warnings proactively when cut-off times are at risk of being missed • Anticipate problems and enable intervention when needed Optimizing the business process Meeting the cut-off, every time The trailblazer for operational intelligence at BNP Paribas Securities Services was its Fund Dealing Service (FDS), a broker-neutral service that gives buy- side players (asset managers, insurance companies, pension funds and private banks) a single entry to all asset classes and markets, while complying with all regulatory requirements. Managed out of Luxembourg for institutional customers worldwide, FDS needed to monitor the fund execution process to ensure that orders are transferred with very short turnaround. Starting in 2011, BNP Paribas Securities Services deployed Axway BusinessBridge as its operational intelligence solution. In the fund-execution process, execution time (i.e., the time from when an order is received to when it must be transferred) is measured in minutes. To meet the cut-off, any potential delays must be immediately flagged and efficiently resolved. Footnotes 1 As of 30 June 2015

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