Financial services - BR

bnp-paribas-customer-story

Issue link: https://axway.uberflip.com/i/977400

Contents of this Issue

Navigation

Page 5 of 5

axway.com Copyright © Axway 2017. All Rights Reserved. AXWAY_SS_BNP_PARIBAS_SECURITIES_SERVICES_EN_061517 • Support for growth of the business: "Over the past few years, we have significantly increased the volume of our activity and on-boarded new customers," said Jamann. "Axway's OI solution is supporting the growth of our business." • Reliability and flexibility: "Axway's solution is highly reliable," said Jamann. "The quality of its output, however, depends on the quality and relevance of the data we provide, as well as the thresholds and warnings we set. As our business evolves, we need to regularly review and update those settings." A highly flexible solution, Axway Decision Insight is designed to incorporate changes to parameters and inputs. When asked about his company's relationship with Axway, Jamann said: "For us, Axway is a partner that understands our business and the challenges we face. They listen to us, respond to our needs — which are often very demanding as regards timing — and take the actions needed to get the job done." Industrializing the process Creating a center of excellence Looking to the future, Jamann said: "Feedback from our operations staff is very positive. They see this solution as a tool for helping manage their business activity and for managing risk on a daily basis. Feedback from customers is also quite positive. The result is a snowball effect: we now have many projects in the pipeline to extend OI capabilities to new business processes." The BNP Paribas Securities Services steering committee is setting priorities for new deployments of Axway Decision Insight, and has selected as the next target the Currency Overlay process, which is used to manage currency exposure and risk for the company's institutional customers. "Our activity is transaction-based, and OI can be applied to a plethora of processes — because that is our business," said Jamann. "In fact, we're just at the beginning. Our goal is to industrialize the OI solution to enhance quality of service across every business process." "At BNP Paribas Securities Services, our aim is to be a center of excellence in our business, which means we have to continuously ensure and strengthen the quality of service we provide to customers," said Jamann. axway.com/tune Make faster, smarter decisions with Axway Decision Insight LEARN MORE "Our aim is to be a center of excellence in our business, which means we have to continuously ensure and strengthen the quality of service we provide to customers."

Articles in this issue

Links on this page

view archives of Financial services - BR - bnp-paribas-customer-story