Financial services - BR

digital-banking-walk-a-mile-in-your-customers-shoes

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axway.com Copyright © Axway 2017. All Rights Reserved. AXWAY_CJ_DIGITAL_BANKING_WALK_A_MILE_EN_080717 axway.com/amplify axway.com/digital-banking Ready to make dreams come true? START WITH AXWAY AMPLIFY Stay relevant, agile and proactive CX NETWORKS IN FINANCIAL SERVICES Co-create and co-innovate with a customer experience network Axway AMPLIFY™ is a cloud-enabled data integration and engagement platform that empowers banks to create customer experience networks, where they join forces with their expanding digital ecosystems to co-create and co-innovate immersive, responsive and personalized digital services and experiences. AMPLIFY provides the app development, integration, API lifecycle management and analytics that banks need to better anticipate, adapt and scale to meet ever-changing customer expectations. They can: • Innovate quickly by creating digital "mash ups" of existing services (loan, policy proposal, payment, etc.) • Provide a seamless and secure customer experience across mobile, online, call center, ATM and in-branch interactions • Co-create and innovate with partners to aggregate digital services, open distribution channels or share information to accelerate digital innovation and create value for the bank's entire ecosystem • Monetize data and monitor SLAs in real time using powerful analytics API-first approach, customer-centric experience Leveraging existing data and services to create a totally new, high-value customer experience is true innovation, and it is how banks must evolve in the experience economy. AMPLIFY is a unified API-first platform that securely fuses data and services together to create digital banking mashups like an app for personalized loans on the fly. For example: • An external API requests authentication credentials as James signs in on his smartphone. He is also prompted to enable geolocation services on his device. • Policies establish links between the bank's back- office loan services data, risk and screening systems, its credit bureau partner, and external pricing data for the specific property James is interested in. • Within seconds, the mobile app presents James with the customized loan information he wants and needs — and the bank has earned a happy customer for life. • Mobile analytics help Bankinect improve conversions with visibility into usage and performance. Follow along as "Bankinect" uses Axway AMPLIFY to reimagine the customer experience. WATCH THE DEMO https://www.youtube.com/watch?v=7m1k1cHpp1U&feature=youtu.be

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