AXWAY_CP_NAB_EN_021017
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2
02
Proliferation
• Know what customers want before they do
• Anticipate industry innovations and changes in
customer behavior
• Create new ways to offer services that enhance the
customer experience
03
Competition
• Differentiate from traditionally competitive brands and
stand out against emerging FinTech providers
04
Velocity
• Lead industry change with accelerated response and
prioritized bank security
To meet these challenges, NAB needed to overcome the
limitations of their existing data architecture, which was
heavily stove-piped with hard boundaries between systems.
The result was an infrastructure with high costs and
complexity, and an inability to adapt quickly to change.
Solution
NAB's digital strategy was to decouple of the presentation
layer for the service consumers and channels (mobile app
and web) from the underlying service engines (business
logic, accounts, origination and identity) as well as service
providers (ledgers, data warehouses, capability platforms)
using of APIs.
But with Axway API Management, NAB is able to use any of
these digital channels to publish services and implement
consistent security schemes – all while tracking service
consumption and mediating between different protocols.
The new framework allows for:
• Multi-speed change and a reduction in rework
• A solid security boundary to the bank
• A consistent customer experience regardless of channel
Results
With Axway's help, NAB's digital innovation has redefined
company success:
• 98% reduction in cost per integration
• 85% reduction in cost per client UI development
• Reduced test and release cycles by 3x
• Facilitates easier partnering and a 3rd party developer
ecosystem
"API Management enabled
us to be agile, innovative and
competitive and cater to the
needs of today's connected,
'always on' customer."
— James Bligh, National Australia Bank
VISIT AXWAY.COM
Ready to
innovate new
services using
APIs?
axway.com/banking
