axway.com
Copyright © Axway 2017. All Rights Reserved.
AXWAY_SA_5_FINANCIAL_SERVICE_SCENARIOS_EN_092917
axway.com/tune
Tune your data
for the world of
open banking
START HERE
05
Meet changing workforce requirements with on-demand workload balancing
Challenge Impact Operational intelligence benefits
The site manager must go through multiple
screens to figure out the required staff workload
and balance it across multiple processing sites
during the day to meet SLAs.
With an upcoming increase of processing volume
of 160 percent, the bank will have to increase
the size of the staff to meet demand, which will
impact its profitability.
• Provides a single pane of glass for visibility into
staff workload across all sites
• Automatically identifies unbalanced workload
with predictive estimation of which SLAs are
at risk
Where does Workforce Performance impact your organization?
Any non-STP workflow where manual tasks might put a customer SLA or critical cut-off at risk.
axway.com/proactive-financial-institution
Make the leap from reactive
and retrospective to proactive
and predictive
START HERE
